1. Shipping Methods
- International Orders:
All international orders are shipped via registered international courier companies and/or International Speed Post. - Domestic Orders (India):
Domestic orders are shipped through registered domestic courier companies and/or India Speed Post.
2. Dispatch & Delivery Timelines
- Dispatch Time:
Orders are typically dispatched within 0–7 business days from the date of order confirmation and payment. If a specific delivery date is agreed upon at the time of order, that timeline will be honored. - Estimated Delivery Time:
- International Orders: Delivery may take up to 14 business days from the date of dispatch.
- Domestic Orders: Delivery may take up to 7 business days from the date of dispatch.
Please note:
Shipping timelines are subject to courier company or postal service norms. Indo Soul Harmony is not liable for delays caused by these third-party logistics providers, but we guarantee to hand over the consignment to the courier/postal authorities within the committed dispatch window.
3. Delivery Address
All products will be delivered to the shipping address provided by the buyer at the time of order. Please ensure that the address is complete and accurate.
4. Service Delivery Confirmation
For services or digital products, confirmation of delivery will be sent to your registered email address as provided during account creation or checkout.
5. Customer Support
For any issues regarding your order or service delivery, please contact us:
📧 Email: [email protected]